Account & Data Deletion

How to request deletion

You can request account and data deletion in any of these ways:

• Message us on WhatsApp or call 013 0352 9953.

Please include your pharmacy name and registered phone number so we can verify the request.

What gets deleted

On a verified request we delete your account and the personal and business data linked to it — including account profile, pharmacy records, inventory, sales and customer data — from our active systems.

What we may retain

We may keep limited records where required for legal, tax or accounting purposes, or to resolve disputes and enforce our agreements. Backups are purged on our regular backup-rotation cycle.

Timeline

We action verified deletion requests within 30 days. We will confirm once your data has been deleted.

Before you delete

Deletion is permanent. If you want to keep your records, ask us to export your data first — we’re happy to help.

Contact

GoExtend Pharma · 013 0352 9953